Privacy Policy

1. Introduction

Welcome to PXLView. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our spatial digital twin technology and services.

2. Information We Collect

Personal Information

• Contact information (name, email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Communication preferences

Technical Information

• Device information and specifications
• Usage data and analytics
• IP address and location data
• Cookies and similar tracking technologies

3D Model and Spatial Data

• 3D models and digital twin data you upload or create
• Spatial measurements and annotations
• Project files and associated metadata

3. How We Use Your Information

• Provide and maintain our spatial digital twin services
• Process your 3D models and generate digital twins
• Improve our technology and user experience
• Communicate with you about our services
• Provide customer support and technical assistance
• Comply with legal obligations and protect our rights

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transaction (merger, acquisition, etc.)

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct or update inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)
• Object to certain processing activities

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: